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We provide the ability to check-in every week via the app, yours will be at the same time on the same day throughout your journey. This is the day you chose when signing up for our program. You’ll find your allocated day on the app dashboard. Check-ins are needed to be submitted before 11 am. If you miss this check-in, you can submit a late check-in via the app home page however you will not be able to submit food preferences.

Not all of our clients exercise, and it isn’t compulsory or necessary for results. We calculate your intake goals according to your individual energy expenditure. So, do what you enjoy and is sustainable for you, let us know about your daily activities and your equ targets will reflect this.

Yes! Everyone’ metabolic rates lower as we get older, which is why we incorporate age into our calculations for your calorie and macronutrient needs.

Yes, absolutely! equ is lifestyle friendly for all work and life schedules. Meal timing isn’t relevant or regulated on our plans so we just advise you to consume your meals or meet your intake targets within a 24-hour block and the practice will be highly suitable and unhindered.

Yes, you can still use our services when you’re away. Simply track your intake of foods in the app and meet the macro goals we’ve strategised for you.

Absolutely, we practice an 80/20 approach to nutrition: 80% wholesome and nutritious food and 20% food you love, so you can incorporate treat foods (in moderation!) within your daily intake targets. Our Nutritional Education Guides within the app will guide you on how to best tackle dining out and alcohol consumption within your daily targets on a body transformation.

We don’t have a sample meal plan as each meal plan is customised for each individual, their intake needs and food preferences. We do however have a 7-day money-back guarantee for first-time users. So, you can join and test it out to see your first personalised meal plan. You can expect balanced and diverse foods reflecting what people usually like to eat. Follow us on Instagram and search the equ hashtag to see what our clients enjoy!

Not at all! There are always options to vary your food choice depending on whether you choose to self-select your food choices for the day or follow your personal meal plan. We also have the meal plan swap feature that you can use to provide further variety in your week.

Unfortunately, we cannot provide more than one meal plan to you weekly. However, you can utilise your food diary or use the meal swap feature to change up your day/week to your liking.

Yes, your whole family will love your equ meals, they’re delicious!

Unfortunately, we do not provide meal plans that can be synced for you and your partner.

Absolutely not. Our meal plans are very prep friendly, and if there are any specific meals requests you have e.g. pasta, meat and rice dishes etc. in your check-in. You can also use the swap feature if you feel the meal isn’t as prep friendly as you’d like to opt for a more suitable one.

Of course. Your meal plan is specifically customised to your likes and dislikes.

A number of variables may affect the budget of your custom meal plan, however, everything can be purchased from your local grocer (no specialty stores), so will be similar to your regular grocery shop.

No, we provide one meal plan sent weekly. This is not 7 days worth of meal plans. You’ll find that 7 days’ worth of plans is overwhelming, and you’ll spend a lot of money on food. You’ll find that the meal swap feature will provide you with the variety you need weekly.

As a company, we facilitate body transformations (weight loss, weight management and muscle gain) and do not facilitate a service to accommodate for health conditions. Only those of that are dietary requirements instead i.e. dairy free, gluten-free, vegan etc. Our meal plans are constructed according to the New Zealand Dietary Guidelines and take a balanced and non-restrictive approach.

We do not service pregnancy nutrition, though we’d love to hear from you after you’ve had your baby for your postpartum journey!

We sure do Mummas, so you can jump on board immediately postpartum as we take this into account in calculating your needs in order to not hinder milk supply. This will be done through the quiz answers when you sign up, so make sure they’re correct.

We have worked with gastric sleeve clients with mixed results. We understand people who have had gastric sleeve surgery already have different individual restrictions on food quantity and portions; this can affect our ability to create an optimal strategy while meeting your appropriate calorie and macronutrient goals. We love helping each person to achieve results, however, through our past experiences with gastric sleeve clients, we are unable to accurately predict how successful the results will be for you.

We do not offer a trial period, however, we do offer a 7-day money back guarantee. Try our program risk-free for 7 days. If this program isn’t right for you, simply email [email protected] within 7 days of signing up, and we’ll refund your money, no questions asked.

We bill directly to your credit card through a secure Stripe transaction.

You certainly can! You can request a hold through the settings → ‘manage subscription’, of your app. Subscriptions can be held for a maximum of a single continuous 12-week period in any 12-month period where we provide the Program to you (Hold). During the Hold, we will not provide the Program to you, and you will not be required to pay us the Subscription Fee.

At equ, we’ve got your back! Try our program risk-free for 7 days. If this program isn’t right for you, simply email [email protected] within 7 days of signing up, and we’ll refund your money, no questions asked.

We do not provide money back after these 7 days for lack of results as we can’t be fully accountable for non-compliance during your journey and cannot be liable for results not meeting your expectations. We stand behind the science of the equ strategy and are highly confident you can achieve your goals with full adherence.

While it’s great to have a weight goal, the number on a scale doesn’t always adequately represent optimal fat loss. A number of factors impact our scale weight—especially for females! This makes other data points, such as body measurements and progress photos, a more accurate means of gauging progress. Because optimal fat loss is highly varied for each individual, the amount of scale weight lost from person to person differs significantly; our clients typically lose anywhere from 250g to 2.5kg per week.

Our strategy is based on a scientific approach to nutrition. If there is full adherence to the program, we are highly confident your best results will be achieved. However, we can’t be fully accountable for non-compliance. Therefore, equ cannot be liable for results not meeting your expectations.

Yes, your whole family will love your equ meals, they’re delicious!

Absolutely not. Our meal plans are very prep friendly, and if there are any specific prep requests you have—whether that be limited cooking facilities, time, etc.—just specify this during your check-in!

A number of variables may affect the budget of your custom meal plan, however, everything can be purchased from your local grocer (no specialty stores), so will be similar to your regular grocery shop.

We stand behind the science of the equ strategy and are highly confident you can achieve your goals with fill adherence. However, we can’t be fully accountable for non-compliance during your journey and cannot be liable for results not meeting your expectations.