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Check-ins collect key information like tracking adherence, weight trends, training, cycle data, sleep, energy and lifestyle factors. This allows us to assess progress accurately and make informed adjustments. While optional, skipping check-ins limits how personalised your strategy can be.

Yes, equ supports clients worldwide. Targets and meal plans are adapted to your location and food availability

Exercise isn’t mandatory. Your targets are calculated based on your activity levels, whether that’s structured training, steps, or none at all. We focus on what’s realistic and sustainable for you.

Yes. equ works across all adult age groups. Age is factored into your calorie and macro calculations so your targets reflect your physiology, not generic numbers.

Yes, equ is designed for real life, including shift work. There’s no prescribed meal timing. You simply work toward your targets across a 24-hour period in a way that suits your schedule.

Yes. FIFO clients use equ successfully. You’ll track intake in the app and work toward your targets using foods available on-site or while travelling.

Absolutely. equ is non-restrictive and built for social lives. You can include meals out and drinks while still progressing.

Your equ subscription includes access to our photo scanner feature which allows you to simply snap a photo of your meal and instantly log calories for simple tracking. You’ll also have access to our dine out feature which allows you to scan your menu and receive smart suggestions to help you stay on track while eating out

We don’t provide sample plans because every equ meal plan is personalised. Meals are practical, familiar and aligned to everyday eating! For inspiration, our equ Instagram showcases meals our members actually eat. Check it out by visiting instagram.com/joinequ

Not unless you want to! Variety is at the core of our equ meal plans. You can rotate between multiple meal plans each week, swap meals anytime, or mix and match based on your schedule and preferences.

Very. You’ll receive up to three personalised meal plans per week, plus unlimited meal swaps so you can adjust meals anytime. It’s structure with freedom, so you can eat foods you enjoy and stay consistent.

Yes! Our meals are designed to be simple, balanced, and delicious, so they’re easy to enjoy with the whole family. You’ll also have access to our full recipe database, including a dedicated selection of family-friendly meals, making it easy to find inspiration and include options everyone will love in your weekly meal plans.

When you upgrade to 1:1 coaching, you can sync your meal plans with your partner so you can enjoy the same main meal. Please note this applies to the main meal plan only, not the unlimited meal plan swaps.

Not at all. You can choose from a wide range of recipes, including plenty of meal-prep-friendly options that are quick and easy to make. Every recipe also includes a general cook time, so it’s simple to pick meals that fit your schedule and preferences.

Absolutely. During onboarding, you’ll select your dietary preferences and allergies across all categories, including proteins, breads & cereals, fruits & vegetables, dairy, sweets & snacks, condiments, beverages, and supplements. Your selections automatically tailor your meal plan, giving you a plan perfectly suited to your needs.

We can’t give an exact weekly budget, since your total bill depends on factors like where you shop, seasonality, meal plan variety, and personal preferences. However, equ recipes use standard supermarket ingredients, so you won’t need to be making any expensive purchases at speciality shops!

You will also have access to our Ingredient Swap feature meaning you can swap out ingredients within a recipe to better suit what’s available to you (i.e. swap Salmon for Chicken), to make costs more affordable.

You’ll receive up to three new meals plans, issued at the same time every week. The meal plans are tailored to your preferences entered during onboarding. You’ll also have access to unlimited meal plan swaps, and our recipe library of 9,000+ meals giving you more flexibility and variety if desired.

equ supports body composition goals through balanced, non-restrictive nutrition. We don’t provide medical nutrition therapy. Dietary preferences are supported, but medical conditions should be managed with a healthcare professional.

equ does not support pregnancy nutrition. We’d love to support you postpartum when it’s safe to do so.

Yes. Breastfeeding is factored into your daily targets to support your progress while maintaining healthy milk supply.

We can support clients who have undergone gastric sleeve surgery. However, due to the often-smaller and more restricted food intake and portion sizes post-surgery, accurately predicting the success of results is difficult and varies. This restrictive nature can impact how we structure your nutrition plan and your ability to achieve certain goals.

For optimal guidance and adjustments tailored to your specific needs, we recommend upgrading to our 1:1 coaching support. This will help you get the most out of your plan safely. the most out of your subscription.

Absolutely. You can put your subscription on hold for up to 8 weeks directly through the app. 

During this time, you won’t have access to the app, including your meal plans and food diary, and payments will be paused to align with the hold period.

At equ, we’ve got your back! If you’re a new client and feel the program isn’t the right fit for you, you can request a full refund within the first 7 days of your subscription purchase.

To be eligible, email [email protected] within 7 days of your purchase with your name and account number. Once your request is received, we’ll cancel your account and process your refund within 5–10 business days.

Please note this guarantee only applies to your first subscription or purchase. It does not apply to free trials, subsequent purchases, or reactivated accounts. We do not provide money back after these 7 days for lack of results, as we can’t be fully accountable for non-compliance during your journey and cannot be liable for results not meeting your expectations. That said, we stand behind the science of the equ strategy and are highly confident you can achieve your goals with full adherence.

While setting a weight goal is useful, keep in mind that the number on the scale may not always accurately reflect true fat loss. Various factors, such as hormones, water retention, and body composition—especially in females—can influence your scale weight. For a more accurate picture of your progress, we recommend focusing on measurements, progress photos, and how you feel.

Our clients typically lose between 250g and 2.5kg per week, though individual results can vary. We offer various strategies to suit your goals and preferences, from a gradual, sustainable approach to a more aggressive calorie deficit.

Our approach is based on evidence-backed nutrition strategies, and we’re confident that following the program as designed will help you achieve great results. That said, individual results depend on consistency and adherence, so we can’t guarantee outcomes if the plan isn’t followed.

Yes, your whole family will love your equ meals, they’re delicious!

Absolutely not. Our meal plans are very prep friendly, and if there are any specific prep requests you have—whether that be limited cooking facilities, time, etc.—just specify this during your check-in!

A number of variables may affect the budget of your custom meal plan, however, everything can be purchased from your local grocer (no specialty stores), so will be similar to your regular grocery shop.

We stand behind the science of the equ strategy and are highly confident you can achieve your goals with fill adherence. However, we can’t be fully accountable for non-compliance during your journey and cannot be liable for results not meeting your expectations. We do offer a 7 day money back gaurantee, please see our terms and conditions for more details and email [email protected] for more details.